1. How do I get my item serviced under the manufacturer's warranty or Extended Service Guarantee?
Upgrade Nation Inc. operates its very own Electronics Service Center which is located in Glenview, IL. You just need to bring the product that you want to repair to the nearest showroom. That product will be sent to our service center for repair and returned to the showroom. Please call 800-231-0021 or 847-637-5264 to get more information regarding the services available on your purchase.
2. Do you sell any used or refurbished products?
No, we only send brand new and fresh items to our customers directly coming from the manufacturer.
3. How do I track my order?
You can easily track our order from our site. You just need to login into your account and fill the necessary information about the ordered product.
4. In what time my order is going to be delivered?
We are providing the quick delivery to our customers. Your order is going to be delivered within three business days after you place the order.
5. Do you charge any shipping amount?
Yes, only if you place the order below 6$.
6. How do I pay my payment?
We have a trusted payment gateway through which you can easily make payments by using your plastic cards.
7. What forms of payment can be used at Upgrade Nation Inc.?
We can accept Visa, MasterCard, Discover and American Express credit cards. We only accept the credit card that is issued in United States.
8. How do I return or exchange my purchase?
The first step to return or exchange your purchase is that you need to make sure that your item qualifies our return or exchange policy. Once you have completed it you can call 800-231-0021. If you want to email to our support then you can do it as well. After this our team will start the exchange process of your product. Our team will fully coordinate with you and return your product at your warehouse within 3 to 5 business days.