Loading... Please wait...


Privacy Policy

Upgrade Nation pledges to respect your privacy. We provide this privacy policy which explains our online information practices and the choices you can make about the way we collect and use your information.

Upgrade Nation will:

  • NEVER sell, rent or lease your personal information
  • NEVER keep you on our mailing lists, if you have unsubscribed this service
  • NEVER share your information with any trading partner(s)

Types of information we collect
Upgrade Nation collects two types of online information:

  • Personally identifiable information supplied by visitors to our website
  • Non-personal information as visitors browse through our website.

Personally Identifiable Information
Personally identifiable information is information that can be directly associated with a specific person or entity, such as name, address, or email address. Upgrade Nation collects personally identifiable information from its visitorsunder the following circumstances:

1. When visitors providetheir name, email address, mailing address, telephone number and credit card information while placing an order with us.
2. At the time of ordering, visitors may also choose to register by creating a user name and password. By registering, visitors create a user profile which allows us to customize their experience on the website and provide a faster method for you to submit a request for information to upgrade-nation-inc.mybigcommerce.com and receive back either the information or products desired.

(Please Note: Visitors need not provide any personally identifiable information for browsingthe website.)

Non-Personal Information
Upgrade Nation routinely gathers non-personal information, including the number of people visiting our website, the specific web pages they are visiting, demographic location, duration of their stay in the website, IP address and the browser they are using. None of this information is tracked to identify visitors personally.
Non-personal information is gathered through the use of cookies, Google Analytics and web server logs.

  • Cookie is a small piece of information that a website sends to the visitors’ computer which is then stored on the visitor's hard drive.
  • Google Analytics lets us knowing things demographic location of the visitors, how they have found us, the content and pages they viewed and time duration they have stayed on a particular section of the webpage.
  • Web server log is a file where website activity is stored. Every time a visitor requests a file or web page an entry is made into our server logs. These files include the HTML files and their imbedded graphic images and any other associated files that are transmitted to website visitors. Log files can be analyzed and summarized by another program.

Although we make use of cookies, Google Analytics and web server logs on our website, we can never know the identity of any visitor unless the visitor reveals his/her identity.

How we use information we collect
1. Non-Personal Information
We use the non-personal information to understand how visitors use our website. For instance, we use cookies to ensure that items added to the shopping cart during one visit are accessible to the visitors on subsequent visits, until they place that order or delete the items from the shopping cart.

2. Personally Identifiable Information
Upgrade Nation may share your personally identifiable information with trusted third party vendors for the sole purpose of facilitating your order. For example, we provide your name, shipping address, phone number and order information to our shipping carrier. We also may provide your name, billing address, and credit card information to the credit card processor that facilitates the transaction. We have strict guidelines requiring all third parties to keep any shared personally identifiable information confidential.
Unless otherwise required by law, or if pertinent to a judicial or governmental investigation, or as voluntarily released by you, your personally identifiable information is not shared with other organizations or persons, other than to organizations or persons assisting us in collecting, assembling or processing this information.
In the course of growing or restructuring our business, we may purchase the assets of another company or sell the assets of our company. During these transactions, information about customers is frequently considered a business asset that is the subject of such a purchase or sale. Also, in the unlikely event that Upgrade Nation, or substantially all of its assets are either acquired or subject to liquidation in bankruptcy, information may be transferred as well. We will require third parties who obtain access to your information as a result of a transaction to adhere to this privacy policy as a condition to transferring the information to them.

3. Children and personally identifiable information
This website is designed for those 15 years of age and older. We will not knowingly collect information of any kind from anyone under the age of 15. If we become aware of a visitor under the age of 15 providing information on our site, we will terminate any accounts associated with that visitor and purge our databases of all information provided by that visitor.

4. Access, accuracy and opt-out rights
Upgrade Nation will make every effort to provide you with access to your personally identifiable information so that you may review, update or edit information as and when required. To protect your privacy and security, we will also take reasonable steps to verify your identity before enabling you to view your data and/or make corrections. If you have submitted personally identifiable information to Upgrade Nation and would like it removed or modified, please contact us at info@upgradenation.com. We will use reasonable efforts to comply with your request.

We will also provide you the opportunity to opt-out at any time of certain or all contact from Upgrade Nation. If you don't want Upgrade Nation to gather non-personal information about you and/or place cookies onto your desktop, you can generally change your cookie and other security settings on your web browser.
(Please Note: If you choose to prevent Upgrade Nation from placing cookies onto your desktop, you may not be able to enjoy the full functionality of our website.)

If you have registered on this website, your personally identifiable information relating to you and your order history are available to you. However, each time you log into our website account, you will be required to provide the password that you created at the time you registered. After providing your password, you can edit or delete your information at any time.

5. Security
The security of your information is very important to us. Upgrade Nation follows accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We use the advanced encryption technology to protect against loss, misuse or alteration of user information. Secure Socket Layers (SSLs) encrypt the information sent between your computer and our database.

6. Third Party use of information collected on this website
Upgrade Nation may employ additional third parties to provide marketing services on our behalf. With our approval, these third parties may also place "cookies" onto your computer for analysis purposes. These third party companies will have access to the information needed to perform their functions but cannot use that information for any other purpose. These third party companies will only have access to non-personal information about your visit or transaction, such as the URLs which lead you to and around our website, the pages visited, the product(s) purchased, and the amount spent. These companies will not have access to information that will allow them to personally identify you.

7. Other important information
If you have any questions that are not answered by this policy, or would like more information about any aspect of this policy, please contact us at info@upgradenation.com

Upgrade Nation respects your privacy and will adhere to this Privacy Policy. We will promote this Privacy Policy internally so all employees abide by it. Upgrade Nation reserves the right to modify this privacy policy at any time and will promptly reflect any such modifications on this privacy policy.