We endeavor to offer the best possible online shopping experience and have an easy Return Policy for our clients. Please go through our easy self-service return process as mentioned below:
30 Day Return Policy
- You can return any of the products within the first 30 days of your purchase and claim a full money back refund. (The refund amount excludes shipping charges).
- Returned/exchanged products must be in brand new condition with the original manufacturer's packaging, materials, and accessories, including instruction booklets, packing inserts and warranty cards.
- Products missing the original Universal Product Code (UPC) cannot be returned.
- Items that qualified for free shipping and are being returned will have standard shipping charges deducted from the refund amount. The return shipping cost (the cost that you bear to send any purchased item back to us) is not refundable.
- In case of International returns, you need to mark the item as "VENDOR RETURN" to avoid customs and duties.
- Securely package your returns to 3021 Monterey Ln, Wadsworth, IL 60083. In case of any query, you can also get in touch with us at 800-231-0021(Toll Free), FAX us at 847-881-0758 or drop in an e-mail at firstname.lastname@example.org
- We will require 8 business days from the time we receive your return, to process your refund. You will be notified by email once your return is processed.
- Upgrade Nation reserves the right to refuse return, refund and/or charge a restocking fee for any product that doesn’t comply with the aforementioned requirements.