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Credit Questions

How To Contact Us

Toll free: 800-231-0021
Phone: 847-784-1418
Fax: 847-784-8398

Mon - Fri: 8:00am - 6:00pm CST
Saturday, Sunday: closed.

Credit Questions

  1. What do you mean by credit? Is it store credit?
  2. How long does it take to see credit from my return?

What do you mean by credit? Is it store credit?

UpgradeNation.com never offers store credit for purchases. When you return an item the credit is just the amount that will be refunded back to your credit card or will be issued in the form of a check if you paid by check.

How long does it take to see credit from my return?

We generally process credit in 2-3 business days upon completion of the return process. Once UpgradeNation.com refunds to a credit card, it is up to merchant service and the issuing bank to credit the individual credit card account. They may take as long as two billing cycles to do this but it is beyond UpgradeNation.com's control. Customers may contact their card issuer to get funds released quicker.
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