Frequently Asked Questions
For your convenience we divided our FAQ into a few sections. Select an appropriate subject from the list below to see the related topics. If you didn't find an answer in the FAQ, you can post your question in our Online Contact Form and we will give you an answer as soon as possible.
Contact QuestionsFAQ's regarding all of our contact sources.
Shipping QuestionsQuestions and Answers about shipping and instructions.
Payment QuestionsIncluding payment options, sales tax policy, tax-exempt status and more.
Ordering QuestionsListing a number of FAQ's that help explain the ordering process.
Product QuestionsInformation regarding products, backorder policy, warranty explanations and more.
Credit QuestionsExplanations of our refund and credit procedures and more.
RMA QuestionsInformation for return policy, return procedure, RMA instructions and more.